Looking for a Customer Success Manager 🚀
We help our users become more successful by getting the most out of their Teamtailor platform.
Grow with us
Teamtailor is changing the way companies work with employer branding and online recruiting, creating an outstanding candidate experience for every candidate.
Working at Teamtailor means joining a young, fast-moving tech company with smart, caring, ambitious people who are passionate about what they do. We have a warm, friendly, and positive culture where everyone has the opportunity to make a real difference.
Our team brings experience from companies such as Skype and Mynewsdesk. We have disrupted and transformed industries before. Want to join us in helping HR become heroes?
What is Customer Success for us?
At Teamtailor, the Customer Success team aims to help our users become more successful by getting the most out of their Teamtailor platform and achieve their goals as a company.
Our Customer Success Managers own the whole customer journey. We help customers get started, adapt to the platform, and continuously help customers achieve their goals and get the value of Teamtailor. We also handle renewals, contract negotiations, and own upsales & expansion sales.
Your key responsibilities will be to
Implementing and onboarding new customers
Helping our customers to use Teamtailor at its full potential, with everything from integrations in our marketplace to best practices and training opportunities
Working as a strategical advisor & being goal-oriented for our customers
Building strong relationships
Finding new business opportunities with our existing portfolio customers, in the form of expansion sales, upselling/cross-selling
Tracking customer accounts to identify churn risk and working actively to prevent them
What we offer you
-
Fixed salary with bonus
-
Responsibility for your own customer base
-
The opportunity to work with the market's best product
-
Incredible development opportunities
-
Be part of a great multicultural team
-
A comfortable work environment with a great work-life balance.
What are you waiting for? Apply 🚀
Not convinced yet? Hear what our colleagues think ✌️
-
It's hard not to love working at Teamtailor when you have amazing colleagues who make you laugh and smile every day. The ambition and creativity within the team lead to the amazing stuff we do for and with our customers.
Joakim x
-
What I love most about Teamtailor is the people. Everyone are so engaged, smart and have the biggest hearts! In a world that keeps changing it feels great to be part of an organisation that is also changing - but always to the better
Alyvia x
Our 2024 trip
Fun stats!
Team members
Languages we speak
Countries
Languages
Offices
FAQ
-
Answer 1
-
Answer 2
-
Answer 3